Q: What makes us different?
A:
We are unique in many ways. The most important characteristics
that set us apart from similar sites are the number of online models
and the functions that make adult video chatting as pleasant and easy
as it can be. We're constantly adding new functions to our site in
order to accomodate our member's adult video chat requirements.
Q: Is this really free?
A:
Video chatting with our cam models in the free video chat areas is
FREE. As a matter of fact, you don't even need to register in order to
chat with the performers in the free video chat areas. However, if
you'd like to join a model in private video chat, you will need to be a
registered member. SIGN UP NOW to enjoy member benefits!
Q: Do I have to pay anything to join a model in private video chat?
A:
Each cam model sets their own per-minute-charge for private video chat.
The prices can range from 1.49 to 5.50 credits. You can purchase
credits by clicking on SIGN UP!
Private video chatting enables you to get more intimate with the cam
model. In addition, nudity is allowed in private video chat, whereas it
is not allowed in the free video chat areas.
Q: How do I purchase credits?
A: Click on SIGN UP!
on the main menu and create an account. Follow the instructions to
complete the purchase. You will need to have one of the accepted forms
of payment in order to buy credits. For our up-to-date list of accepted
payment methods, please read "What are the accepted payment methods?"
Q: What are the accepted payment methods?
Q: How do I check my account balance?
A: First you have to log in with your username and password. Once you're logged in, click on ACCOUNT BALANCE on the main menu on top of the page.
Q: I have a billing related question. Who should I contact?
A:
If you've already signed up/purchased credits with us, please
determine which credit card processor completed the transaction. This
is very easy to do. When you sign up, you receive a confirmational
email. This email contains the name of the credit card processor that
completed your transaction. Once you've found it, please contact the
processor by clicking on it below:
Clear Cash Support
PaycomEu Support
Didn't receive a confirmational email when you signed up? Let us know by contacting us and you will receive personal assistance.
Q: Do I need to install anything or download software to video chat?
A: Our web site uses Flash technology for its video chat services. As long as you have Adobe Flash Player installed there's no additional software to download. If you see the image below, you have Flash Player installed.
If you don't have Adobe Flash Player installed, you can download it by clicking here: Download and install Adobe Flash Media Player (takes less than a minute to install).
Q: What's the recommended browser and screen resolution for the site? Any special browser settings I should use?
A:
For the ultimate myCams experience, we recommend using Internet
Explorer 6 or above OR Firefox 1.5 or above. Recommended screen
resolution is 1024x768 or higher. It is highly recommended that you
ENABLE javascript in your browser.
Q: Can I make money with us?
A: Absolutely! If you're a webmaster/online marketer, you can sign up as an affiliate and earn revenues by promoting our site and its services.
Q: I was banned and/or kicked from free video chat. Why?
A:
Each model has the ability to either kick or ban a visitor from her
free video chat room if she feels it is justified. Being respectful to
the models is a sure way to avoid getting kicked and/or banned from
free video chat. If you feel you have been kicked and/or banned from a
model's free video chat room without justification or would like to
request an unbanning, please let us know by contacting us.
Q: The model I joined in private is not performing what I'd like them to do. What's your suggestion?
A:
Each model determines the terms of the broadcast. Join a model's free
video chat and discuss what you have in mind before joining private
video chat.
Q: What happens if the internet connection is interrupted or disconnected during private video chat? Am I still being charged?
A:
You're only being charged while you're connected to a model's private
video chat. If the connection is interrupted/disconnected our system
stops charging you.
Q: How do I cancel my membership?
A: You can cancel your membership by contacting us and requesting MEMBERSHIP CANCELLATION.
Q: I have a question that I haven't found an answer to. How do I contact you?
A: Use any of the contact methods listed on our HELP PAGE and our Customer Service Representatives will be happy to assist you!
